Structural Focused Client Services

We apply our understanding of the many psychological influences that can hinder the smooth functioning of the network of relationships - and its particular pattern of elements - operating within the organizational structure. Once a problem is determined, we then intervene in order to optimize overall performance and facilitate the realization of goals and targets. Here, we take a systems approach, where mechanisms, support functions, people, operational procedures, and task structures, are all viewed as part of the same organizational system. From this perspective, problems are usually multicausal and overlap. However, structural problems generally fall into a limited set of categories. Based on this, our services include:

Communication Enhancement
Quality Improvement
Error and Accident Troubleshooting
Risk Management
Shiftwork Design
Culture Change
Engineering Psychology and Human Machine Interaction









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